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Purchasing and returns online
We hope you enjoy browsing our website and selecting your products.
 
When you have finished placing products in your Basket, you will have the opportunity to check your order. Don't worry if the Basket isn't correct, you can change the contents of the Basket at any time before pressing "place your order" on the last order page.
 
Once you have been through the online checkout and placed your order by pressing the "place your order" button, you will be shown an Order Number along with a list of the products that you have ordered. Shortly after, you will receive the first email from us headed "Thank you for your Order" to confirm that we have received your order. We will then send you a second email headed "Your Order has been Dispatched" and it's at this point our contract begins with you. This email will tell you how your order will be delivered to you. If there are any problems with your order, we'll contact you and let you know.
 
Provided that your payment has been successful and there are no problems with your order, you will own the products you order at the point they are delivered to your delivery address.
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